Barrier-free musical experience
At the Raimund Theater we would like to give all guests the opportunity to experience musicals without restrictions.
Wheelchair spaces
We have reserved wheelchair spaces with a good view in the Raimund Theater. Please book them ideally up to one week before the performance so that we can prepare the auditorium accordingly. We will of course endeavour to accommodate requests at short notice up to the day of the performance.
For safety reasons, we can only provide wheelchair seating in the stalls for guests in wheelchairs who are unable to leave the auditorium or the building independently in an emergency.
SEATING PLAN THE PHANTOM OF THE OPERA
Reductions:
Wheelchair seats cost EUR 10 per performance.
The accompanying person receives a 50% discount on the ticket price of the chosen category.
Wheelchair spaces can be booked by telephone (Wien Ticket Call Center: +43/1/58885-111) or in person at the VBW box offices & at the Wien Ticket Pavillon next to the State Opera:
On site at the theatre:
Here the audience service welcomes you and personally accompanies you to your seats. Our staff will be happy to give you further information about the theatre's infrastructure. All our wheelchair spaces are in different categories in the stalls with a good view.
Arrival
Nearest stops:
- Mariahilfer Gürtel (tram 6/18) - approx. 170m away
- Gumpendorfer Straße (U6, tram 6/18, bus 57A) - approx. 250m away
Parking:
- Disabled parking in Mittelgasse
- APCOA car park Mariahilfer Straße 123 (450m away) at a reduced theatre rate for Raimund Theater visitors.
Entrance area:
- The outdoor area of the Raimund Theater is easily passable and accessible, the swinging door opens automatically and offers sufficient space for wheelchair passage.
On-site facilities:
The auditorium is accessible without steps and offers sufficient space for movement. The WC is also accessible without steps and is equipped with grab rails, a washbasin that can be reached underneath, soap and towel dispensers and an emergency call system.
Walking aids
If you are using walking aids (e.g. walking stick, rollator, crutches, etc.), please inform us in advance so that we can make your visit as pleasant and safe as possible.
Induction system for people with hearing aids
We would also like to give people with hearing aids the opportunity to attend our musical productions at the Raimund Theater undisturbed. That is why our auditorium is equipped with an inductive hearing system. This transmits the stage sound directly to our visitors' hearing aids and effectively suppresses background noise and reverberation. All information reaches the ears of the audience completely undistorted.
Please note that reception is only possible in the predefined seating area and book the appropriate seats to use the system:
THE PHANTOM OF THE OPERA
Middle stalls, rows 3, 4, 6 to 11
How does the system work?
An induction loop enables wireless, interference-free reception of audio signals. The induction loop can be thought of as a wire loop that is placed around the predefined seating area. Here, the useful signal is transmitted directly into the hearing system by means of a magnetic field.
Simple activation of the telecoil in your own hearing aid or CI speech processor
In order to receive this signal, it is necessary to set your system to the appropriate reception mode: To use an inductive hearing system, the hearing aid is switched to T or M/T.
More information on how it works
Surtitles
The Raimund Theater is equipped with a surtitling system. The system is located to the left and right of the stage.
LIFT
The Raimund Theater also has a lift in the foyer so that you can reach all levels of the theatre. The audience service will be happy to assist you.
Information in simple language
A guide in simple language helps preparing for the visit to the musical beforehand (in German language):
